AR is a bit different than VR. Self check-in and checkout through electronic kiosks, online check in, online payments, and more all does away with the lines and long wait times, both major pain points for long. But in these times, this system can bring even greater benefit… Use video in your marketing strategy. Cloud-based computing used as a service is another popular hotel technology that’s changing the business. Boston Robots are no sci-fi movie scenario. We piled up the latest tech trends within the hotel industry. Long queues at the front desk during peak seasons are quite distressing for guests.Would you like to wait for a room key when you’re all jet lagged? Smart appliances and home automation solutions are a godsend for the hotel industry, with automated temperature control, lighting, alarms, TV, radio, blinds, and other technological innovation contributing to improved customer satisfaction, and improved services, while reducing overheads at the same time. A positive social media reputation works wonders in terms of hotel occupancy. It simplifies administration and bookings. Mobile bookings are gaining popularity and are predicted to increase to 25% of online bookings by 2017 [1]. You might not expect it, but many hotels are already using robots. The reputation of a hotel can get improved or spoiled with the help of these media. Get in touch with us today to know how our extensive experience in developing highly customized solutions for hotel and related industries can benefit your business. When you have a profile of your ideal guest, complete with name, goals, and other details, it’s much easier to create a focused marketing campaign. It is not just computer software but also other technologies being used by hotels to simplify operations. Planning and conducting a webinar can be a very effective way to answer frequently asked questions about your hotel, amenities, destination, advantages, new products and/or services. The Japanese Henn-na in Nagasaki hotel replaced reception staff with robots. At 49%, it far outweighs any of the other factors, with free breakfast coming in at a distant second with 14%. They expect from accommodation properties the same innovation delivered by brands they use in their daily lives, as we wrote previously. The most apparent manifestation of technology in the hotel industry is hotel bookings. Simply put, it`s biometric technology that can be deployed to identify people by analyzing their faces. In fact, hoteliers can manage all the hotel processes without even being there. Voice technology can also be used to submit guest requests, make reservations, and provide guests with information about the local area. Payments – it can help authorize payments. Introduce wireless charging in your tourist property and satisfy your guests` wishes. Did you know that “low-battery anxiety” is a real term? Email Marketing, with Automation Technology, Can Be a Powerful Tool. In addition, the hotel also offers in-person concierge service to provide guests with in-depth information on what they have found in The Discovery Portal. And you`ll be right, but it`s a trend. Here are some other ways hotels are using hi-tech to enhance their guest experience: Wynn Hotel & Resort, Las Vegas has implemented Amazon Echo to maximize their customer benefits. They`re a reality thanks to advances in tech like machine learning. Trivandrum. About, users feel more confident when they read travel reviews, and about 98% find such reviews “accurate of the actual experience.”. 2. Aloft in Cupertino has implemented hi-tech features to optimize hospitality for guests. Such software systems often provide a set of user-defined controls that help IT managers to filter and report on vulnerabilities of their infrastructure. Sure, PMS systems are not something new. 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