This advanced Hotel Receptionist Diploma is ideal for anyone to climb the ladder in a hospitality setting. Your details will not be shared with the provider, and we won't contact you if we have all the information we need to investigate this. This will be deducted from your total amount to pay. Whether new to front-desk operations or pursuing promotion to a more senior position, this Level 5 Hotel Receptionist Skills Diploma could transform your prospects in a hospitality setting! Certificate of achievement in Hotel Receptionist Level 5. In order to complete the course successfully, you will need to pass 21 out of 30 questions at the end of course assessment. Questions This Page Answers About Receptionist Training Enrol online and gain access to a variety of benefits including: ReceptionistSkillsDiploma - Learning Objectives. Upon completion, you will receive an accreditation letter from Brentwood via email. They also handle special requests, customer complaints and all in-house issues that may affect the wider guest experience. The Hotel Receptionist is a popular training course, ideal for anyone who is looking to kickstart their career as a hotel receptionist, as well as professionals who want to test their existing skills and knowledge. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue. Gain the necessary skills and knowledge in mastering Opera PMS hotel software and become effective in your job role. Hotel Front Office Training covers: reservation and reception system, check-in and check-out process, and front desk clerk behavior. There is no particular entry requirement. For more experienced receptionists, targeted studies could fast-track your progression to a more senior position. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. Loved it was so quick too", "enjoyed the course easier than some of the other hospitality courses gives you more confidence in applying for a job as a hotel receptionist. All learning resources and study aids included in the initial course fee, along with expert tutor support provided throughout. Whatever your objectives in the field of hospitality, you’ll be one step closer to reaching them with an endorsed award on your CV! Hotel Receptionist course is a course run by Study 365, Cavan. Typical job titles in the field of front-desk operations include the following: Currently there are no Q&As for this course. This means that if you can gain the necessary skills for working in a hotel then you can live and work almost anywhere. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. The objectives and advantages of effective front-desk services are explored, along with potential consequences of substandard reception skills. Competency-based training focuses on the achievement of skills and knowledge against set criteria to meet industry-standard and is not benchmarked against other students’ work. Gain a thorough understanding of Opera PMS software and learn reception and switchboard training. A regulated qualification is delivered by a learning institution which is regulated by a government body. This course typically takes approximately 2 – 3 hours to complete although this can vary for each student. In these three units of study, you will learn how to deliver a service to customers and communicate in … They take reservations, they welcome guests upon arrival and they ensure every customer is provided with everything they need to enjoy their visit. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course. If you intend to climb the career ladder in a hospitality setting, you need to demonstrate your capabilities and your commitment to the cause. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to The course comes with easy to understand e-learning study materials. Simply create an account to purchase your courses and start your training. In the first module of the course, you will learn about the personal attributes that are required in a front of house role, specifically focusing on the key skills, attitudes, and qualities that will be expected of you. window.mc4wp.listeners.push( Complete flexibility from start to finish, with no deadlines imposed and no time-restrictions to worry about. Enjoy a career in This will be deducted from your total amount to pay. is to facilitate your payment for the course. The option to take breaks at any time during the course, without incurring penalties and with no formal study schedules. As one of the strongest and most important contemporary global industries, hospitality represents an incredible life-long career prospect. When you study with Australian Online Courses, you will be assessed using a competency-based training method. Endorsed Hotel Receptionist Level 5 Diploma of Achievement. CPD stands for Continuing Professional Development. It was easy to follow and understand. Enjoy the freedom to study in your own time at a pace that suits your lifestyle, with full tutor support provided throughout. Upto 60 Hours Online Hotel Receptionist from Global Edulink online training provider Congratulations! The Receptionist course bundle will enhance learner’s skills and knowledge in being an effective hotel receptionist. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them. Additional CPD Accredited Certificate with 100 CPD points available with no extra study. The fourth module of the course will guide you through the booking process in detail, teaching you the entire process from welcoming guests and checking them into responding to special requests, taking payments and managing the check-out process. ". The Hotel Receptionist Training is divided into six easy to follow modules, each of which will introduce you to the world of the hotel reception. content and materials are supplied by the Course Provider directly. The course material is delivered in short sections covering each of the above units in detail and is accompanied by a short test at the end of each to reinforce what you have learned. Only thing was Q & A in Module 2 contradicted info in power points. If you want to gain an in-depth understanding of hotel reception, then this program is … })(); SIGN UP as a new student and simply enter your Voucher Code when prompted. listeners: [], Signed up for this exclusive Level 5 Hotel Receptionist Diploma today, or contact our admissions team for more information! Start your new Hotel Receptionist Career from the comfort of your home with this virtual online classroom course. Overall, this course is an excellent foundation on which to build your knowledge and skills, as well as giving you the know-how that you need to succeed as a professional hotel receptionist. Learn how to answer 101 of the most common questions now. For free resources, check out our resources pages . Upon completion of your assessment, you can download and print your Institute of Hospitality accredited certificate. ); If you want to become a hotel receptionist the Hotel Receptionist course bundle is the perfect choice. From start to finish, you can count on the complete support of your personally-assigned tutor to help you gain maximum value from your studies. Our hospitality industry training courses are written and managed by hospitality professionals with many years of experience in their field. This is a certificate online course. on: function(evt, cb) { the suitability of the course you intend to purchase. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. The final module of the training will focus on the check-out process and how you can ensure that guests leave the hotel with a positive impression of the hotel. Hotel Receptionist Certificate of achievement in Hotel Receptionist Level 5. Receptionist One of our highest in demand online employability courses include receptionist training. For Individuals We offer a range of unique, practical courses created in collaboration with our partner companies. Our receptionist courses are designed to help you develop in a number of areas such as your customer service and communication skills in the workplace. The freedom to study from any location worldwide, using almost any connected device to access our 24/7 digital learning platform. Learn how to deal with difficult guests and challenging situations, build business-level communication skills and become a more confident personal-seller. You can compare up to 3 courses at the same time. Monthly instalments can be spread over 3, 6, 9 or 12 months. The course comes with easy to understand e-learning study materials. Enroll in our Hotel Receptionist Training Course with Certification for improving your technical & managerial skills. Endorsed Hotel Receptionist Level 5 Diploma of Achievement. Ultimately, receptionists hold the reputation of the entire establishment in their hands. Reed will not have any responsibility for the content of the course and/or associated materials. Through your Laimoon account, you can: - Follow up on your enquiries and enrollments.- Find, compare and research about new courses and universities (online or classroom based)- Earn up to EUR 230 reward while you refer friends and family to take courses. In the fifth module of the training, you will learn in detail the check-in process and how to make guests feel welcome and well looked after. For newcomers, an endorsed Level 5 Hotel Receptionist Diploma could boost your chances of securing your first front-desk role. This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. In this online hotel reception course, you will learn how to provide arrival and departure services to guests and how to receive and process reservations. The cost of the first instalment is indicative as you may be required to pay a deposit. The cost of the first instalment is indicative as you may be required to pay a deposit. Certification: Successfully candidates receive a Certificate in Hotel Receptionist Training. Hurry! The skills, knowledge and expertise that you will learn from this course will teach you everything you need to know about a front of house role, introducing you to the work of a hotel receptionist, what is expected of you and the systems, tools, and processes that you need to carry out your work with confidence and competence. The hospitality business is vital to be a part of since it is and will always stay prevalent in a lot of parts of the world. Endorsed Hotel Receptionist - Course Level 5 from Certificate of Achievement. The hotel industry is one of the biggest in the world, employing tens of millions of people globally. The browser you're using does not support all features on reed.co.uk. window.mc4wp = window.mc4wp || { Online Medical Office Receptionist Course Earning a career certificate through PCDI Canada's Medical Office Receptionist online course is a great way to get your start in the healthcare field and focus on the daily patient interactions required of front-desk personnel. Update your browser version or switch to a different browser for a better experience. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. Additional CPD Accredited Certificate with 100 CPD points available with no extra study. Once again, we take pride in the flexibility, accessibility and affordability of our exclusive online courses. Nevertheless, nobody plays a more important or influential role that the receptionist - aka front-desk operative. For more information about Hotel Receptionist course at Study 365, please review the details below. callback: cb We will email you a response as soon as the provider replies. Hotel Receptionist - Course. Please select 2 or 3 courses to compare and find the right one for you. As you progress through this module you will develop your hotel knowledge and understanding, covering topics such as hotel rating systems and room types. Worldwide, hotels employ tens of millions of people for a variety of key duties. Career opportunities for qualified front-desk operatives extend to millions of hospitality establishments worldwide. Each of the 10 course modules concludes with an online assessment, which will be marked by your personally-assigned tutor and returned with helpful feedback: Module 1 - Introduction to Front Office Operations, Module 2 - The Role of the Hotel Receptionist, Module 10 - Security & Emergency Measures. We go the extra mile by providing every candidate with a complete suite of learning resources and expert tutor support from start to finish. In the first module of the course, you will learn about the personal attributes that are required in a front of house role, specifically focusing on the key skills, attitudes, and qualities that will be expected of you. All of our hospitality e learning courses are delivered directly online and are self-paced so you can study wherever and whenever. Enrol online in just a few clicks, or contact a member of our admissions team for more information! } Whether setting your sights on promotion or exploring an entirely new career path, this endorsed hospitality diploma could help you take that next big step. This course covers all of the important aspects of working as a hotel receptionist, from communication, organisation and customer service skills. This Receptionist Short Course Certificate will teach you how to communicate with customers, whether its face-to-face or over the phone. Upon successful completion of the course, a fee is payable for a CPD Accredited Diploma in PDF format or hard copy. Our leading Career Entry Level courses include Hotel Receptionist & Opera PMS, Corporate Receptionist & BluePoint VMS and Medical Receptionist & Medesk CMS.. Hotel Receptionist Diploma - Course Benefits. Skip to content Careers Courses About Us … Additional CPD Accredited Certificate with 100 CPD points available with no extra study. Upon completion of the course, candidates will have explored the intricacies of successful front-desk operations at an advanced level, including but not limited to following: Level 5 Hotel Receptionist Skills Diploma. Reed is acting as agent and not reseller in relation to this course. Receptionists are the first, the last and often the only team members guests encounter during their stay. An invaluable opportunity to enhance your CV and your career prospects, with an endorsed, An overview of all essential front office tasks, The responsibilities of the hotel receptionist, How to handle challenging guests and difficult situations, The importance of confident communication skills, Techniques for dealing with overbookings and errors, Professional complaint handling techniques, The fundamentals of hotel safety and security, Yield Management: Choosing the Most Profitable Reservations, Resolving Problems and Quality-Improvement Activities, Decide the Means to Select the Preferred Solution, In-House Security Departments Versus Contracted, Spend a minimum of £50.00 to apply for up to 3 monthly instalments, Spend a minimum of £250.00 to apply for up to 6 monthly instalments, Spend a minimum of £450.00 to apply for up to 9 monthly instalments, Spend a minimum of £600.00 to apply for up to 12 monthly instalments. What's the reason for reporting this course? Please tell us how we can get in touch with you if we need more information. Over the course of 10 detailed units, this exclusive Level 5 Hotel Receptionist Skills Diploma discusses the skills, knowledge and character traits of the elite hotel receptionist. ", "I enjoyed navigating the course. By the end of this training, you should be able to step into any hotel receptionist role and carry out your duties in a polished and professional manner, applying the techniques, strategies, and knowledge that you have gained through this course. For refunds and complaints please contact us directly. Most importantly, the course sets out to clarify the importance of the role at the heart of hospitality management. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award. 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